Welcome to Incentive Project Management & Consulting
Providers of project management and consulting services to the medical community.
Our Services
Healthcare project management and consulting specialising in
- New Practice Setup & Existing Practice Redevelopment
- Sourcing Practice Management Software and other specialised medical software specific to your discipline and patent type
- Software Integration Project Management
- Modality Installs and Removals
New General Medical and Diagnostic Imaging Practice Setup
A customer focused approach ensures your new medical practice is designed and constructed to suit clinical workflow and growth.
Coordinating tasks and clearly identifying goals within the various project phases reduces inefficiencies in time management that can result in delays, increased expenses and lost revenue.
Setting up a new medical practice can be extremely challenging. We're here to lighten the load off your shoulders. Incentive Project Management's first priority is always the interests of our clients; providing capability, adaptability, and scalability.
Developing a well thought and detailed project management plan allows us to provide clients with anticipated costs which allows for the development of a realistic budget.
As part of our project management plan, Incentive PM will ensure that your new facility is designed and built to suit your clinical requirements while allowing for growth.
Coordinating tasks and clearly identifying goals within the various project phases reduces inefficiencies in time management that can result in delays, increased expenses and lost revenue.
Healthcare IT Project Management & Consulting:
Navigating the complexities of healthcare IT can be daunting.
Our expertise covers
- PMS setup
- RIS/PACS setup
- Software integrations
- Data migrations
Why choose us?
✔️ Tailored solutions that meet your unique needs.
✔️ Expert guidance at every step.
✔️ Commitment to excellence and client satisfaction.
Partner with Incentive Project Management & Consulting and watch your medical practice thrive!
About Us
Serving the Australian medical community since 2010.
Juan F Serrano -Director / Senior Project Manager
Upon receiving an honourable discharge as a Sergeant in The United States Marine Corps (Oct 1999), Juan was offered a position as a Practice Manager and Assistant Regional Manager of New York City based radiology practice with 6 locations, providing Juan the opportunity to start analysing medical practice software, workflow and customer service protocols.
Juan was responsible for the daily operations of the practice as well as maintaining the then latest technology in radiology, the practice Radiology Information System and Picture Archive and Communication System (RIS/PACS) which saw all 6 locations linked together and Radiologists reporting remotely for facilities located in other areas of New York City.
Relocating to Australia in 2003, Juan secured a position in the US’s first and largest tele-radiology provider, Nighthawk Radiology Services’ Sydney office (Now part of the Vrad group), involved in many facets of the business including:
• Radiologist support
• Quality Assurance and Customer satisfaction
• Project management and end user acceptance testing of proprietary RIS/PACS software
• Workflow analysis and process improvement
Upon joining an Australian medical software provider as a project manager Juan developed a set of critical skills enabling him to assist his clientele in establishing and growing their businesses.
Responsible for practice set up and product implementation in Australia and in China, Juan has assisted his clients by providing services such as:
• Project management
• Private practice setup (concept through construction)
• Workflow analysis
• Software testing and end-user software design
• Contract negotiations
• Service agreement negotiations
• 3rd party vendor management
Juan has provided services to organizations such as The Royal Australian and New Zealand College of Radiology (RANZCR), NSW Health, NSW Justice Health Network and many other public and private institutions throughout Australia.
Chris Horn - Chief Technical Officer
Chris Horn began his IT career in 1999 with a small Internet Service Provider (ISP), quickly transitioning into the web hosting and support space. There, he supported dedicated hosting partners and served as a technical account manager for several large IT providers, establishing himself as a 3rd party hosting expert.
In 2004, Chris moved into the freight and logistics sector, where he specialized in customer integration, working with multinational companies to develop and implement custom solutions that met their specific freight and logistics needs.
By 2008, Chris had transitioned to the healthcare IT industry as a Senior RIS/PACS Developer. He played a pivotal role as a User Experience (UX) Developer on a ground-breaking diagnostic web viewer and later expanded his expertise across the entire software stack. Chris gained deep knowledge of HL7 and DICOM standards and was instrumental in designing messaging tools for HL7, CDA Documents, and DICOM Structured Reports. His focus then shifted to the DICOM imaging and storage requirements of the business.
Chris’s expertise in the RIS/PACS domain led to his rapid advancement within the organization.
He progressed from Assistant Software Manager to Software Development Manager and Solution Architect, where he was responsible for designing and building key products while mentoring a team of developers.
During this period, Chris also initiated and developed an open-source project that continues to be widely used by developers in the DICOM imaging space today.
